OUR GENERAL TERMS AND CONDITIONS (GTC)
The following terms and conditions contain additional legal information about your rights according to the regulations on contracts in distance selling and electronic commerce
§ 1. SCOPE OF APPLICABILITY
These general terms and conditions apply to all deliveries from SCIU GmbH & Co KG (i.G.) to consumers (§ 13 BGB).
A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity.
§ 2. YOUR CONTRACTUAL PARTNER
Your purchase contract is concluded with: SCIU GmbH & Co KG (i.G.), Auguste-Baur-Str. 14, 22587 Hamburg, Germany. For questions, complaints and claims, we are available on weekdays from 09:00 to 18:00 under the telephone number +49 40 23 83 11 79-0 and by e-mail at firstname.lastname@example.org.
§ 3. OFFER AND AGREEMENT OF CONTRACT
3.1 The presentation of our products in the online store does not constitute a legally binding offer, but an invitation to place an order. Errors excepted.
3.2 By clicking the order button, you place a binding order for the goods in the shopping cart. The purchase contract is concluded when we accept your order. This acceptance is made by a purchase confirmation or order confirmation by e-mail immediately after receipt of your order or by delivery of the goods. The confirmation of receipt of the order does not constitute acceptance of the purchase contract.
3.3 If prices in our online store products are erroneously labeled, we are entitled to contest, whereby we must prove the error to you. Payments already made will be refunded immediately.
§ 4. RIGHT OF CANCELLATION
Consumers have a fourteen-day right of withdrawal. A right of withdrawal does not apply to distance contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must notify us (SCIU GmbH & Co. KG i. G., AugusteBaur-Str. 14, 22587 Hamburg, Tel. +49 40 23 83 11 79-0, email@example.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you can use the attached sample withdrawal form, which is, however, not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods.
End of the cancellation policy
Form for the exercise of the right of cancellation
If you want to revoke the contract, please fill out this form and send it back:
### To SCIU GmbH & Co KG i.G., Auguste-Baur-Str. 14, 22587 Hamburg, firstname.lastname@example.org ###
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) /provision of the following service (*):
Ordered on (*) /received on (*): ________________________________________
Name of consumer(s): _________________________________________
Address of consumer(s):
Signature of the consumer(s) (only in case of paper communication)
(*) Please delete where inapplicable
§ 5. PRICES AND SHIPPING COSTS
5.1 The prices stated on our pages represent final prices including statutory value added tax ("VAT").
5.2 In addition, delivery charges will be incurred upon delivery. The delivery charges will be communicated to you again in detail in the shopping cart system and on the order page.
5.3 For payment by cash on delivery as well as for delivery to other countries outside of Germany as well as for express delivery, additional fees will be incurred; you will find all payment and shipping options on these pages.
§ 6. TERMS OF PAYMENT
6.1 Payment shall be made either in advance, by credit card, by GiroPay, by cash on delivery or by any additional payment options offered. When ordering complete bicycles, a deposit is due; the completion of the bike will only be started after receipt of the deposit.
6.2 If the payment method prepayment is chosen, you will receive our bank details with the order confirmation and we will deliver the goods after receipt of payment.
6.3 Against claims of SCIU GmbH & Co. KG, the customer may only set off undisputed or legally established claims.
6.4 A right of retention of the customer exists only if the claims arise from the same contractual relationship.
§ 7. DELIVERY
7.1 Delivery will be made only within the territory of the European Union by UPS, DPD & DHL.
7.2 Once the goods are available, the delivery time is 2-5 business days after receipt of money. If this standard delivery time can not be met, you will be notified in the respective product description.
7.3 We reserve the right to make partial deliveries if this is reasonable for you. You will not incur any additional costs as a result.
7.4 Deliveries of custom-made bicycles usually take place within four to twelve weeks.
§ 8. DAMAGE IN TRANSIT
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
§ 9. WARRANTY, GUARANTEE AND RIGHT OF RETURN
Unless otherwise expressly agreed below, the statutory liability for defects shall apply.
In the case of used goods, the following shall apply: If the defect occurs after the expiry of one year from delivery of the goods, the claims for defects shall be excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortening of the period shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents
in case of injury to life, body or health
breach of duty and fraudulent intent in the event of intent or gross negligence
in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations)
within the scope of a guarantee promise, if agreed, or
insofar as the scope of application of the Product Liability Act is opened up
For information on any additional warranties that may apply and their precise terms, please refer to 'Warranty'.
According to the statutory right of withdrawal, you can revoke the purchase contract within 14 days without giving any reason. The revocation period begins from the day on which you have taken possession of the goods.
§ 10. OWNERSHIP RESERVATION
All deliveries of goods by SCIU GmbH & Co. KG are made exclusively under reservation of title.
§ 11. APPLICABLE LAW
The purchase contract is subject to the law of the Federal Republic of Germany.
We try to make your purchase at SCIU GmbH & Co. KG as easy and transparent as possible. If a product appeals to you, you can add it to your shopping cart by clicking the "Add to cart" button. You can view the contents of your shopping cart at any time. You can remove products from the shopping cart at any time. Once your selection is complete, you can finalize your purchase on the shopping cart page by clicking the "Checkout" button. Then enter your previous registration data or create a new customer account. After this you can choose from the payment and shipping options. On the following page, enter a shipping address that differs from your data, if necessary. Afterwards, your order will be displayed once again in an overview. If you wish to complete the order in this way, you can confirm this by clicking the corresponding button. Your data will be transmitted encrypted. You can also cancel the order at any time, for example by clicking on our logo at the top left of the pages, by clicking on the "Home" icon of your browser or by closing the window of your browser. A purchase is then not concluded
The content of the purchase contract is stored in our data processing system. The general terms and conditions are permanently available on this page. The details of your order and the general terms and conditions will be sent to you by e-mail. After completion of the order, the data of your order are no longer accessible via the Internet